How to Handle Missing Gas Safety Certificates from Your Landlord

Landlords in the UK have a legal obligation to provide tenants with a Gas Safety Certificate (CP12) annually or at the beginning of a tenancy. This certificate, issued by a Gas Safe registered engineer, ensures that gas appliances and pipework are safe for use, protecting tenants from risks like carbon monoxide leaks and gas explosions. But what should you do if your landlord doesn’t comply?

Understanding Your Landlord’s Responsibilities

Landlords are required to:

• Perform Annual Gas Safety Checks: Ensure that a Gas Safe registered engineer inspects all gas appliances, pipework, and flues once a year.
• Provide the Certificate Promptly: Tenants must receive the certificate within 28 days of the inspection or at the start of their tenancy.
• Address Any Issues: Repairs or replacements should be made immediately if the gas system fails to meet safety standards.

Failing to meet these obligations is not only a breach of legal duties but also a serious safety hazard.

Requesting a Gas Safety Certificate

If you haven’t received the certificate, take these steps:

• Communicate in Writing: Politely remind your landlord of their obligation. Mention the date you moved in or the last inspection date (if known).
• Maintain Evidence: Save copies of all communications. These can serve as proof of your reasonable efforts if the matter escalates.

Landlords should respond quickly to your request. If they fail to act, further action may be necessary.

Reporting to the Health and Safety Executive (HSE)

If your landlord refuses to provide the certificate or arrange an inspection, you can report them to the Health and Safety Executive (HSE). The HSE enforces gas safety regulations and can investigate landlords who fail to comply.

To report a violation, visit the HSE website or call their helpline. Your complaint may lead to enforcement action against the landlord.

Seeking Professional Advice

Persistent non-compliance may require professional intervention:

• Citizens Advice: Provides free guidance on tenant rights and housing issues.
• Housing Disrepair Solicitors: Legal experts can advise you on potential compensation claims or enforcement actions.
• Tenant Advocacy Groups: Organisations can offer additional support and resources tailored to your situation.

SilverOak Solicitors (020 8578 7778) can provide expert advice to ensure your rights are protected.

Staying Safe While Waiting

While you address the issue, prioritise your safety:

• Watch for Warning Signs: Symptoms like headaches, nausea, or dizziness could indicate a carbon monoxide leak.
• Install a Carbon Monoxide Alarm: Place one near gas appliances for added safety.
• Report Gas Emergencies: If you smell gas or suspect a leak, call the National Gas Emergency Service immediately at 0800 111 999.

Legal Action Against Non-Compliant Landlords

If your landlord remains unresponsive, you may be entitled to take legal action. Compensation claims could address the distress and inconvenience caused by their failure to comply with gas safety laws. Our housing disrepair solicitors can guide you through the claims process and ensure you receive the protection and resolution you deserve.

Contact us today on 020 8578 7778 for expert advice and support. With our guidance, you can ensure your home is safe, habitable, and free from the risks associated with disrepair.